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How can I use StageX?
You can register on StageX for free and start approaching the creation of some projects - https://app.stagex.ai/login. Then depending on the features you want to work with in the project you might need to buy them (pay per use). Otherwise if you want unlimited use of our mappacks, DTC removals from ECUs supported by the platform and discounts on AI Solutions, you can buy StageX Plus or StageX Advanced - you can already check which license suits you best via think simulation: https://stagex.ai/Few readersWhat's the difference between StageX Plus and StageX Advanced?
With the Advanced version you'll get all the services you'd get with the Plus, with the addition of: Up to 400 Solution Points / month Monthly Rewards with a continuous subscription Priority support from StageX tuners 40% discount (instead of 20% as per the Plus) on AI Solutions and AI Stages 5 locked mappacks per month and Unlimited DTC Removal (instead of the limited amount available for the Plus version).Few readersHow to use WinOLS with StageX?
As a StageX user, you have to use F7 to use StageX features directly in WinOLS First it will be necessary to add your EVC number on your StageX account, then you will be redirected to the OLS platform. Then you have to update WinOLS, select Miscellaneous and select UPDATE PLUS REGISTRATION This way you will be able to take advantage of any solutions, mappacks and updates that may be available on StageXFew readersHow can I create a StageX account?
You can register in StageX for free and use it with any Master tool at this link: https://app.stagex.ai/registerFew readersCan the StageX Plus and Advanced licenses coexist?
Yes, the two licenses can coexist. If, for example, you have a Plus licence already active in your account but you want to try the Advanced for one month, when the Advanced one expires, you will still have the benefits of the Plus license as long as it remains active.Few readersI have purchased a 6 or 12-month StageX Plus license, can I upgrade my StageX plan to the Advanced version?
At the moment this option is not available but the two licenses can coexist on the same accountFew readersHow does StageX Plus work?
The Plus version includes unlimited access to DTC Removal, suitable Mappacks packages and huge discounts on AI. Unlimited DTC Removal 10 projects per day of mappacks + checksum module Up to 40% discount on all AI solutions (MOD, DPF, EGR, DECAT etc...) Up to 40% discount on AI Stages 50% discount on OLSx Mappacks (with an associated WinOLS serial number) You can choose from the following license solutions: €139 per month + VAT with continuous renewal via credit card - MASTERCARD - (Few readersIs it possible to downgrade from StageX Advanced version to the Plus version? If so, under what conditions?
STAGEX licences are compatible with both upgrades and downgrades (from PLUS to ADV and vice versa). However, the request must be made within 5 days of the date of cancellation or termination of the licence that is currently active: ‘only in this case will the discounts applied remain unchanged.Few readersUntil when can I use the Advanced discount I got thanks to the waitlist?
If you were one of the lucky tuners to have subscribed to the StageX Advanced waitlist and you can renew at a discounted price, you’ll have this special price as long as you keep paying the subscription without allowing it to expire (with the continuous payment in StageX Platform).Few readersWhere can I purchase StageX Plus/Advanced?
StageX Plus/Advanced can be purchased via: our e-commerce where you can choose to purchase a 1, 3, 6 or 12 month code activation - https://magicmotorsport.shop/en/shop/software-and-activations/software-authorization/stagex-plus-vehicle-remapping-software.html The greater amount of months you purchase, the greater the discount. through us via ticket for the option above that best suits your needs with payment by bank transfer so you save the 3.50% of collection fees - https://mms.magicmotoFew readersHow does StageX Advanced work?
The Advanced version includes unlimited access to DTC Removal, suitable Mappack packages and huge discounts on AImap recognition functions and removal of diagnostic error codes at no additional cost, offering Unlimited DTC Removal 20 projects per day of map pack + DTC + checksum module Up to 50% discount on all AI solutions (MOD, DPF, EGR, DECAT etc...) Up to 50% discount on AI STAGE1 Stages solutions 50% discount on OLSx Mappacks (with associated WinOLS serial) 5 Locked Mappacks/moFew readersWhere can I get tech support for StageX?
You can contact our StageX support here https://mms.magicmotorsport.com/panel/tickets/new?rootid=164 The StageX team is available from 9am to 6pm - Monday to Friday and 9am to 1pm - Saturday CETFew readers