> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.ixi.center/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I’ve placed an order, how can I know when it is shipped?

Our orders are processed at receipt of payment within our standard 1-2 business day shipping policy. Once it is on its way, you will receive an email from our courier service with the tracking number. Some orders may experience slightly longer processing times. Rest assured that we will automatically notify you via email with any status updates in case of delays.